14-Day Money-Back Guarantee!
How Do I Return An Item?
Squat Stools toilet stools, by Squatty Potty, are unconditionally guaranteed for 14 days from date of purchase.
In the highly unlikley event that you find a defect with a product, simply return it for a prompt refund. (you are responsible for return shipping charges)
If you have any questions about your return, please call or email customer care.
How To Return Merchandise
Submit an RMA request using the Submit Return / Exchange form, and follow the directions for shipping the product to us.
When the product is received we will be happy to issue you a refund on the same account that it was purchased.
Shipping costs will only be refunded when the return is a result of our error.
Return Or Exchange?
Please follow the directions on the Submit Return / Exchange form to send your package back to us with the original packing slip if possible and please specify if you would like to return or exchange the product.